Privacy Policy

Regeneration Group, Inc. (d/b/a Polycapital Academy) is committed to protecting your privacy and treating your information with transparency, care, and respect. This policy explains how we collect, use, disclose, and safeguard personal data when you visit our website or interact with our organisation.

Information we may collect

We may collect:

  • Information you provide directly, such as your name, email address, postal address, phone number, and any details you share when contacting us, completing a form, or making a donation or payment.

  • Information collected automatically, including IP address, browser type, device information, pages visited, and cookies or similar technologies.

  • Payment information, which is processed securely by our payment partners. We do not store full payment card or account credentials.

How we use your information

We use information to:

  • Respond to enquiries and communicate with you

  • Process donations or payments and issue acknowledgments or receipts

  • Improve our website, services, and charitable programmes

  • Maintain security and prevent fraud

  • Meet legal or regulatory obligations when applicable

  • Send updates via newsletter if you choose to sign up for them

We will never sell your personal information.

Sharing and disclosure

We may share information with:

  • Trusted third-party providers who support our operations (e.g., hosting, security, payment processing, analytics)

  • Professional advisers such as auditors, legal counsel, or accountants

  • Authorities or regulators, only if required by law or legal process

We will only share the minimum information necessary and, where required, will seek to protect your privacy to the greatest extent possible.

Cookies and tracking technologies

We use cookies and similar tools to ensure site functionality, understand usage, and support analytics and secure payment workflows.

You may manage or disable cookies through your browser settings. Disabling cookies may impact site functionality.

Where applicable, we may provide a cookie notice or preferences banner for managing non-essential tracking.

Data security

We use reasonable organisational, technical, and administrative safeguards to protect your information, including secure servers and encrypted data transfer (HTTPS).

No online system can guarantee absolute security, but we take data protection seriously and monitor our systems regularly.

Data retention

We retain personal information only as long as reasonably necessary to:

  • Provide or support the services or interactions you request

  • Acknowledge or record donations and payments

  • Meet legal, regulatory, or record-keeping obligations

  • Protect the organisation from harm or fraud risk

Your rights and choices

Depending on your location, you may have the right to request:

  • A copy of your information

  • Correction of inaccurate information

  • Deletion of your information, where permitted by law

  • Withdrawal of consent for future communications

To make a request, contact us at privacy@regengroup.org and we will respond thoughtfully, typically within 30 days.

Children’s privacy

This website is not intended for use by children under 13. We do not knowingly collect personal data from children under 13 unless provided by a parent or guardian on their behalf. If you believe that we have received information from or about children under age 13, please contact us at privacy@regengroup.org.

Policy updates

We may update this privacy policy from time to time to reflect organisational changes, regulatory guidance, or improvements to our operations. Updates will be posted on this website. Continued use of the site constitutes acceptance of updates to this policy.